Catalyzing Innovation.

We connect ‘on the ground’ stakeholders and technology innovators to identify opportunities to develop new solutions to old challenges.

 

Scaling Innovation. 

We build solutions to widespread challenges acting to distribute costs, lowering the barriers to adoption, effectively de-risking innovation.

Our Approach

Our Approach

Our approach is designed to reduce the costs of innovation by externalizing R&D and distributing the costs of implementation and maintenance by focusing scalable solutions that increase the competitiveness of small-medium sized businesses in high impact industries.

Our approach is designed to reduce the costs of innovation by externalizing R&D and distributing the costs of implementation and maintenance by focusing scalable solutions that increase the competitiveness of small-medium sized businesses in high impact industries.

Externalize R&D. 

Our Innovation Platforms act as the medium through which we identify, design, develop and iterate upon solutions. They are systems for change and touch-points to reality, bringing together ‘on the ground’ stakeholders and technology innovators to identify opportunities and prototype new solutions to old challenges.

Distribute costs via scale.

Solutions produced from our Innovation Platforms are designed to be easily duplicated and configured for different organizations facing similar challenges. This acts to distribute costs of implementing and maintaining solutions, in turn, lowering barriers to adoption and de-risking public sector innovation.

Our Approach creates practical and scalable solutions for real world problems.

Our Approach creates practical and scalable solutions for real world problems.

By aligning with the lifecycle of end-to-end “Value creation services” of existing organizations we can solution within the existing processes and frameworks of organizations working to solve real market problems. This provides a touchpoint to reality and streamlines adoption.

By aligning with the lifecycle of end-to-end “Value creation services” of existing organizations we can solution within the existing processes and frameworks of organizations working to solve real market problems. This provides a touchpoint to reality and streamlines adoption.

Phase #1: Value Creation Mapping.

This phase is about developing a high-level business process map, highlight common services, identify industry leaders and highlight key challenges.

Overview.

Once a working group is created, the first task is to conduct a “Value Creation Mapping”.

This phase is about understanding and mapping the functions that compose the end-to-end provision of services. This is essential to create a common foundation for the working group and technology  group to solution from.

Process.

A value creation mapping is about mapping the services and sub-services an organization provides to create value for its customers as well as the stakeholders engaged throughout.

Primary Service Mapping

The first step to a value creation mapping is identification of the primary services the organization provides. For example, a few of a Land Banks Services include; acquiring vacant property, writing off debts, assessing and listing properties, prospecting investors and facilitating the sale. 

Sub-Service Mapping

Each service has a variety of sub-services underlying it. These sub-services act as enabling building blocks that often compose and interact with other services within the organization. 

Stakeholder Identification

Identifying key stakeholders throughout the provision of organizational services is crucial for understanding how technology solutions can maximize usefulness.  

Key Organizational Challenges

Identifying key stakeholders throughout the provision of organizational services is crucial for understanding how technology solutions can maximize usefulness.  

Best-in-class Organizations

Identifying key stakeholders throughout the provision of organizational services is crucial for understanding how technology solutions can maximize usefulness.  

Deliverable.

Value Creation Mapping & Problem Scope. 

The results of this phase will be compiled into a Business Process Model and a supporting document. The results are shared with the technology group in a handoff meeting.

 

 

Phase #2: Ideation, Solutioning and Product Design.

This phase is about breaking down the business process in order to identify opportunities for technology to augment the provision of services.

Overview.

After completing the Value Creation Mapping & Problem Scope document, a handoff session is conducted by the working group to onboard the technology group to the nature of the organization and its methods for creating value.

The technology group then works to analyze the business processes in order to identify opportunities for technology to augment the provision of services.

Process.

Ideation, solutioning and product design is about

Identifying & Mapping Technologies

First, the technology group must consume the Value Creation Mapping & Problem Scope document to identify existing best-in-class technologies used throughout the provision of each service. These technologies will be layered onto the business process mapping. 

Prioritizing Augmentable Services

After mapping technologies, the technology group works to identify which service flows offer the highest potential for technological disruption and value creation.  Private sector innovative business model patterns help us understand how technologies can be used to create new value. 

Highlighting Organizational Technology Gaps

Highlighting technology gaps in the existing provision of services. Once a service has been identified as having a high probability of augmentation through technology innovation, the technology group needs to identify the key technology gaps in the current process. 

Conducting Design Sprints

Once a service is isolated and technology gaps highlighted the technology group can conduct a formal design sprints to identify high potential POCs to be handed off to the Working Group. 

Documenting Recommendations and Packaging POCs

After concluding the design sprint, the technology group must provide solution recommendations and POCs that highlight each solutions application within the process mapping, its’ intended impact on the service, the approximate cost and complexity of implementation and maintenance. 

Deliverable.

Proposed Solution POCs. 

The result of this phase is a refined understanding of the technologies that support the services an organization provides and key recommendations for opportunities to innovate on existing processes with new scalable technology solutions.

Each recommendation comes with a POC(proof of concept) overview that highlights the solutions application within the process mapping, its’ intended impact on the service, the approximate cost and complexity of implementation and maintenance.

 

 

Phase #3: Evaluation of Proposals and Prioritization.

This phase is about translating the potential of the POCs to the business case in order to identify the most useful, practical scalable solutions.

Overview.

After receiving the Proposed Solution POCs, the Working Group is responsible for evaluating each proposal on the basis of total potential usefulness(quantifying), approximate cost and complexity of implementation and estimated level of risk.

Throughout this process the Working Group will engage the pilot organization and technology group, as needed, to stay grounded in reality and identify solutions with the highest probability of success at scale.

Process.

Evaluating and prioritizing proposals is about

Review & Score POC Proposals

After receiving the recommendations and POCs, the team will review each internally. Each POC is assign a usefulness score, approximate cost and complexity of implementation and maintenance as well as an estimated level of risk. 

Review POCs with the Pilot

Engage the pilot to review the most useful potential solutions and the requirements to implementation. 

Prioritize Solutions

After reviewing with the pilot, solutions will be prioritized based on maximizing the potential usefulness and practicality of implementation. 

Get Commitment from the Pilot

After prioritization, the Get adoption commitment from the pilot with key milestones identified.

Deliverable.

Request for MVP Proposal. 

The result of this phase is the prioritization of recommended POCs based on its assigned score. The POCs selected for continued development will be accompanied with guidelines(key assumptions and requirements) identified by the working group throughout the evaluation process with the pilot.

Phase #4: Design & Development of MVP.

This phase is about translating the POC and associated guidelines into a scalable MVP solution to be implemented by the pilot program.

Overview.

After the Working Group has prioritized POCs, the tech group is tasked with developing an MVP of the solution. The MVP must be developed within the guidelines provided by the Working Group.

Process.

Designing and developing an MVP is about

Review & Score POC Proposals

After receiving the recommendations and POCs, the team will review each internally. Each POC is assign a usefulness score, approximate cost and complexity of implementation and maintenance as well as an estimated level of risk. 

Review POCs with the Pilot

Engage the pilot to review the most useful potential solutions and the requirements to implementation. 

Prioritize Solutions

After reviewing with the pilot, solutions will be prioritized based on maximizing the potential usefulness and practicality of implementation. 

Conducting Design Sprints

Once a service is isolated and technology gaps highlighted the technology group can conduct a formal design sprints to identify high potential POCs to be handed off to the Working Group. 

Get Commitment from the Pilot

After prioritization, the Get adoption commitment from the pilot with key milestones identified.

Deliverable.

MVP Solution. 

The result of this phase is the prioritization of recommended POCs based on its assigned score. The POCs selected for continued development will be accompanied with guidelines(key assumptions and requirements) identified by the working group throughout the evaluation process with the pilot.

Phase #5: Beta Testing & Iterative Development.

This phase is the first time a given solution will be deployed in reality. It's purpose is to conduct user testing and synthesize feedback into recommendations for future iterations.

Overview.

After receiving the MVP solution from the Technology Group, the Working Group is responsible for working with the pilot group throughout the implementation period.

This is the first time a given solution will be deployed in reality. It's fundamentally about streamlining adoption, sharing best practices for use, conducting user testing and synthesizing user feedback into recommendations for future iterations.

Process.

A value creation mapping is about mapping the services and sub-services an organization provides to create value for its customers as well as the stakeholders engaged throughout.

Becoming a Solution SME

Becoming an SME on the specific solution and understanding how it works. 

Training Pilot Users

Training pilot stakeholders on how to best use the technology. 

User Testing Sessions

Conducting user testing sessions to understand opportunities for improvement. 

Synthesizing user feedback into recommendations.

Synthesizing user feedback into recommendations to the tech group. 

Deliverable.

Defects & Feature Enhancements. 

The result of this phase is the prioritization of recommended POCs based on its assigned score. The POCs selected for continued development will be accompanied with guidelines(key assumptions and requirements) identified by the working group throughout the evaluation process with the pilot.

Phase #6: Scale Solution Development.

The objective of this phase is to reduce barriers to adoption so similar organizations can leverage this solution at scale.

Overview.

Once a solution is identified as having tangible organizational value and a high potential for scale, the tech group will be tasked with translating this into a scalable white label solution.

The objective of this phase is to reduce barriers for other organizations in adopting this solution.

Process.

A value creation mapping is about mapping the services and sub-services an organization provides to create value for its customers as well as the stakeholders engaged throughout.

Becoming a Solution SME

Becoming an SME on the specific solution and understanding how it works. 

Training Pilot Users

Training pilot stakeholders on how to best use the technology. 

User Testing Sessions

Conducting user testing sessions to understand opportunities for improvement. 

Synthesizing user feedback into recommendations.

Synthesizing user feedback into recommendations to the tech group. 

Deliverable.

Scalable White-Label Technology Solution. 

The result of this phase is the prioritization of recommended POCs based on its assigned score. The POCs selected for continued development will be accompanied with guidelines(key assumptions and requirements) identified by the working group throughout the evaluation process with the pilot.

Interested in catalyzing innovation in your industry?